Information for ticket refunds for state basketball

With the decision to limit fans to four guests per player at the state basketball tournament, the following is information for ticket refunds for those unable to attend the tournament.

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Class 1A/3A tournaments

• Refunds are automatic, and have been processed. Receipts will arrive shorts.
• The refunds will include the entire purchase – the ticket price and fees.
• We will send fans a refund receipt to the email address used at purchase once the refund has processed.
• Refunds can take up to 10 days to appear on a fan’s statement.

Class 2A tournament

• No advance tickets were sold online.
• For advance tickets bought in person, please visit the box office for a refund.

Class 4A/5A tournaments

• AXS will be processing automatic refunds.
• The refunds will include the entire purchase – the ticket price and fees.
• With the volume of events cancelling/postponing nationwide, refunds may take up to 30 days.